🔒 Legal Document

Privacy Policy

How DinePocket collects, uses, and protects your data.

Effective Date: June 1, 2025  |  Last Updated: June 1, 2025

This Privacy Policy explains how DinePocket ("we", "us", "our") handles your information when you use our platform. By using DinePocket, you agree to the practices described below.

1

Information We Collect

We collect basic information needed to operate your account and provide our services:

  • Name, business name, email address, and phone number
  • Subscription and billing details
  • Menu content, food images, and restaurant settings you create
  • Order data generated through your QR menu
  • Basic device and usage information for platform improvement
2

How We Use Your Information

We use your information only to:

  • Provide and maintain the DinePocket platform
  • Process your subscription and manage billing
  • Display your digital menu to your customers
  • Send important service-related communications
  • Detect and prevent misuse or fraud
  • Comply with legal obligations

⚠️ We do not sell, rent, or share your data with any third party for marketing purposes.

3

Data Storage & Third-Party Services

Your data is securely stored on trusted cloud infrastructure. We use third-party services solely to operate the platform — including payment processing and image hosting. These providers are bound by confidentiality obligations and are not permitted to use your data for any other purpose.

4

Cookies

We use minimal cookies strictly necessary to keep you logged in and remember your preferences. We do not use cookies to track you across other websites.

5

Data Retention

  • Account data is kept for the duration of your subscription
  • Billing records are retained as required by Indian tax law
  • Deleted account data is purged within 30 days of a deletion request
6

Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access or misuse. All data is transmitted over encrypted connections and access is strictly controlled.

No system is 100% secure. If a data breach affects your information, we will notify you promptly.

7

Your Rights

You have the right to access, correct, or delete the data we hold about you. To make a request, email us at support@dinepocket.com. We will respond within 7 working days.

8

Changes to This Policy

We may update this policy at any time. Continued use of DinePocket after changes means you accept the updated policy. We recommend reviewing this page periodically.

9

Governing Law

This policy is governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of courts in Ludhiana, Punjab, India.

10

Contact Us

📧 support@dinepocket.com

Response time: within 7 working days